Monday, October 1, 2012

Apple Says The Purple Haze Affecting Photos Taken On The iPhone 5 Is Normal

The iPhone 5 has been facing some problems first it was the maps which showed inaccurate locations and just recently customers reported that some of their photos taken has gotten some purple haze. Here is an email by Apple support confronting this problem. 

Dear Matt,
Our engineering team just gave me this information and we recommend that you angle the camera awayfrom the bright light source when taking pictures. The purple flare in the image provided is considerednormal behavior for iPhone 5′s camera. If you wish to reach me regarding this case number *********, please contact me at 1-877-***-**** ext. *******. I currently work Thursday-Monday: 7:00am – 3:30pm Mountain Time. If you reach my voicemail, please leave your name, phone number, case number and the best time to reach you. Email is ***********
AppleCare Support

Source: WMPoweruser
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